Help on activating your portal account

Please use this feature if you haven't activated your portal account and don't have the activation link. We'll send you a new activation link on your email.

  • Step 1
    • CustomerID: Your Customer ID is found on the bottom of letters / pdf attachment on emails we sent you.
    • Date of Birth: Please provide your date of birth.
    • Email: This is the email address that you provided when you submitted your application for Tronix Country account via website.
    • Characters on the image: Please enter the characters you see on the image. This is to protect your information.
  • Step 2
    • Activation link: We'll send you an email with activation link. Please click on the link and follow the next step.
  • Final Step
    • Email: Please provide the email (if the system asks for one) address that you'll be using to sign-in to your online portal.
    • Password: Please provide a password that you'll be using to sign-in to your online portal.
      ( The password must be at least 8 characters and have at least one lower case letter, one upper case letter, one digit and one special character. Valid special characters are !@#$%^&+= )
    • Your portal account is ready to be accessed.

Note: The above steps are only for customers who submitted their application for a Tronix Country account via website.